Find out more about our service offers. Whether installation, technical support or online demos and training courses – we will be happy to advise you.
Technical SupportOur service does not end with the delivery and installation of your book2net scanner. Whenever you need help, our specially trained staff is at your side.
Installation and configuration of all updates and upgrades via remote maintenance or hotline support, including instruction on new features and functions
Our specially trained service technicians will assist you quickly and easily
Live trainings and online courses for you and your employees
Receive the latest software updates and regular quality checks that meet your requirements.
Our service technicians are available for you on workdays from 8:30 a.m. to 5:30 p.m. by telephone hotline or by email. You can also use our ticket system to forward your request directly to us. Remote assistance is available within 1 to 4 hours.
OPEN NEW TICKET
Would you like advice or would you like to make an appointment for an online demo? Send us a message using the
contact form ,
we will contact you as soon as possible.
Qualification, availability and reliability are the conditions for good service. Regular training ensures that our support team is available to you with the greatest possible professional competence.
